Terms & Conditions | Casita Workshop

Terms and Conditions of Casita Workshop

Suggestions

We welcome suggestions! Casita Workshop is all about providing a fun, informative and creative experience for our participants and we want you to let us know what we are doing right and/or what we can improve on. Send us an email or leave a note in the suggestion box located inside Casita Workshop on the red shelves. .

Liability Waiver/Hold Harmless Agreement

All participants need to sign a Liability Waiver/Hold Harmless Agreement at the beginning of their first event held at Casita Workshop. It only needs to be signed one time - it will cover all future classes or visits of that participant.

Filled Classes

If an event is full, contact us and we'll put you on its waiting list. If there are enough on the waiting list, it might be possible to open another class. Contact us at casitaworkshopllc@gmail.com.

Refund/Cancellations

Cancellation by Casita Workshop or the Instructor

Instructors are not employees of Casita Workshop. They rent the space and organize their own events. Instructors make every effort to go forward with each event however, there may be situations that won’t allow it. If an instructor needs to cancel a class for any reason, they reserve the right to cancel it. If an event is canceled, we will make every effort to contact participants before the event. Participants will have the choice of a full refund or a credit.

Cancellation by Student

If you need to cancel your registration, the following policy applies:

30 or more days before the scheduled class

You may request a refund of your registration fee, less a 15% cancellation fee.

8–29 days before the scheduled class

You will receive a 75% credit of your registration fee toward a future class.
No cash refunds will be issued during this period.

7 days or less before the scheduled class

You will receive a 50% credit of your registration fee toward a future class.
No cash refunds will be issued during this period.

Class credits are valid for 6 months from the date of cancellation date. Credits have no cash value, are non-transferable, and may be applied toward any future Casita Workshop class, but preferably with the same instructor. If the new class has a higher registration fee, the student is responsible for paying the difference. Please contact us to assist with the use of credits.

Unused credits expire automatically after 6 months and cannot be extended.

Casita Workshop reserves the right to make exceptions to this policy in extraordinary circumstances at its sole discretion.

No-Show Policy

If you do not attend your scheduled class and have not notified us in advance, no refund or class credit will be issued.

Our instructors purchase materials, prepare projects, and reserve a space specifically for each registered student. Last-minute cancellations and no-shows often prevent another student from attending and result in unrecoverable costs. We appreciate your understanding and support of our instructors and small business.

Gift Certificates

Purchased gift certificates are valid 12 months from the date of purchase. Please don't just show up for the class, the instructor needs to prepare to have you participate. Email us when using a gift certificate so that you will be signed up for the class. Contact Us!

Marketing Material/Photos

From time to time we take photos during class of students and/or their artworks. These images are used for Casita Workshop's promotional purposes such as press advertising, brochures, social media, editorials and website. These photos will never be sold and will be used exclusively by and for Casita Workshop. By signing the Liability Waiver, your consent is implied. Should you not wish for us to take and use photos/images of you, your child or your artwork, please write that on the Liability Waiver (given to you at your first class) or notify us in writing.

Privacy

Contact information you supply to Casita Workshop will not be disclosed outside the studio. We do not retain any credit card information that you may provide. Our credit card service is Square (https://squareup.com/). We don't ever see your credit card number or have access to it.

Casita Workshop will occasionally send emails to students and past students for the purpose of marketing. Should you not wish to receive mailings from Casita Workshop, please notify us that you wish to unsubscribe, and you will be removed from our mailing list.

Thank you for your interest in Casita Workshop!